Privacy Policy
Information about the data controller:
Your data controller is CS Healthcare Systems, LLC (legal entity code 307015260, address: Lvivo str. 25 -104, LT-09320 Vilnius Lithuania) („Company“) – a developer and publisher of the EIRID app and a website www.eirid.com.
For privacy-related questions please contact or Data Protection Officer: privacy@eirid.com. As an EU entity we are subject to the EU General Data Protection Regulation.
WHAT IS THE PURPOSE OF EIRID APP
CS Healthcare Systems, LLC offers an easy and comfortable way to manage your most important health information and use it when you travel or in any emergency situation. For example, EIRID allows you to set a personalized profile where all your allergies, vaccinations, constantly used drugs and other conditions are included in one place and can be provided to a doctor in emergency situations or a pharmacist. EIRID can also be used to have all the important health conditions of your children.
NOTEWORTHY, EIRID IS NOT INTENDED AND IN ANY CIRCUMSTANCES, IT DOES NOT PROVIDE ANY MEDICAL ADVICE. THE AI SOLUTIONS IMBEDED INTO THE EIRID APP SERVE SIMPLY FOR THE PURPOSES OF TRANSLATION OF THE HEALTH INFORMATION YOU HAVE ENTERED INTO THE APP.
CS Healthcare Systems, LLC as a data controller collects the following data for the various purposes listed in this privacy policy:
Email address
Name
Age
Gender
Health related information which you provide (blood type, disease code, allergies, vaccinations, symptoms, etc.)
Travel destinations
Information whether you have children
Information whether you have a partner
Usage patterns of our website and app
AI generated translations
HOW DO WE COLLECT YOUR DATA?
You directly provide us with most of the data we collect. We collect data and process data when you:
Create an account and log in to the app.
Voluntarily enter data inside the app or website (by adding travel destinations, symptoms, vaccinations, etc.)
Interact or navigate in the app.
Use or view our website via your browser’s cookies.
Contact us regarding any customer service issues
HOW WILL WE USE YOUR DATA?
CS Healthcare Systems, LLC collects your data for the following purposes:
| data processing purpose | legal basis for processing | storage term |
|---|---|---|
| Creation and management of your account | Legal basis is GDPR Article 6(1b) - performance of a contract (by accepting our Terms & Conditions you remotely conclude a contract with us). | 30 days after closing of an account.
In cases of a long account inactivity (i.e., more than 5 years), we will delete the account following a few reminders. |
Storage of travel destinations, health data, information about your children:
| Data is stored based on GDPR Article 6(1a) – your explicit consent.
PLEASE NOTE, you have a right to withhold your consent or withdraw your previously given consent by contacting us at privacy@eirid.com. However, you will not have all the benefits of our app without providing your health data and travel destination data. | Health data will be stored in your account until you delete it or until your account is active. |
| Automatic translations | Data (including health data) is translated using the AI tool which is embedded within the app based on the GDPR Article 6(1b) – performance of a contract (by accepting our Terms & Conditions you remotely conclude a contract with us). | Translations are deleted once you delete them from your app (these translations shall be connected to specific travel destinations; once the destination is deleted, this data shall be automatically deleted as well). |
Sending you in-app marketing and email marketing | We send you emails (or in-app marketing) only if we have your consent based on GDPR Article 6(1a)
PLEASE NOTE, you have a right to withhold your consent or withdraw your previously given consent by contacting us.
If you no longer wish to be contacted for marketing purposes, please contact hello@eirid.com or simply click the unsubscribe link from the bottom of any of our marketing emails. To manage in-app marketing, please reset your app settings. | We will store your data until consent is revoked. |
Anonymized statistics and analytics - understanding how people interact with our website and app and how we might improve them
We collect this data with the help of cookies. Please see section „Cookies“ below for more information. | Legal basis is GDPR Article 6(1f) – our legitimate interest to know our customers and improve our services. | Analytics data shall be anonymized and kept for product development and business intelligence purposes. |
Tracking and providing our real time ads as you browse on the internet
We collect this data with the help of cookies. Please see section „Cookies“ below for more information. | Your consent to use non-essential cookies (GDPR Article 6 1(a). | Until consent is withdrawn or cookie settings are changed. |
Server-Log-Files
We automatically collect and store information in so-called server log files, which your browser automatically transmits to us. These are:
| The data processing is based on our legitimate interests to ensure the stability and functionality of our website (GDPR Article 6(1f).
We reserve the right to subsequently inspect these data should specific evidence of unlawful use become apparent to us. | Up to one year. |
| Customer service | Legal basis is GDPR Article 6(1f) – our legitimate interest to provide excellent and efficient customer service. | Up to 3 years after closing of each request. |
WHERE DO WE STORE YOUR DATA?
CS Healthcare Systems, LLC securely stores production data (including special category health and sex-related data) within AWS (Amazon Web Services) in the territory of EU. Analytical data which is pseudonymised by removing names and email addresses.
CS Healthcare Systems, LLC stores website usage data within Google Analytics.
WHAT ARE YOUR DATA PROTECTION RIGHTS?
CS Healthcare Systems, LLC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request CS Healthcare Systems, LLC for copies of your personal data.
The right to rectification – You have the right to request that CS Healthcare Systems, LLC correct any information you believe is inaccurate. You also have the right to request CS Healthcare Systems, LLC to complete the information you believe is incomplete.
Depending on the circumstances you may have the following rights:
The right to erasure – You have the right to request that CS Healthcare Systems, LLC erases your personal data, under certain conditions.
The right to restrict processing – You have the right to request that CS Healthcare Systems, LLC restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to CS Healthcare Systems, LLC processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that CS Healthcare Systems, LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@eirid.com
COOKIES
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
CS Healthcare Systems, LLC uses cookies in a range of ways to improve your experience on our website, including: keeping you signed in, understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Necessary Cookies
Necessary cookies help us to make the websites available to you by providing the basic functions such as page navigation and access to secure areas of the websites.
Without these cookies, our website will not perform as smoothly for you as we would like, and we may not be able to provide certain core functions and features of our website. These cookies enable our website to remember choices you make while actively using and navigating through the website during a single session.
With regard to personal data collected by the necessary cookies our legal basis for processing such personal data is our legitimate interest in providing the proper functioning and safety of the website.
We do not provide an opt-out option for necessary cookies. You can set your browser to block the necessary cookies, but then the website will not function properly.
Functionality Cookies
CS Healthcare Systems, LLC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Analytics / Statistics
CS Healthcare Systems, LLC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
Analytics/ Statistics cookies which collect personal data are activated on the website only after you have given your consent for the application of such cookies.
These cookies help us to understand how you interact with the website. The data gathered via these cookies does not directly identify you, however, it may render you to us as indirectly identifiable through technical data your device provides us when visiting the website.
Targeting Cookies
CS Healthcare Systems, LLC uses these cookies to be able to show you our ads as you browse through the Internet. Targeting cookies are activated on the website only after you have given your consent.
| cookie name | domain | valid until | description |
|---|---|---|---|
| Essential cookies | |||
| ucString | Usercentrics Consent Management Platform | 1 year | This holds the ControllerID and SettingsID, the language, settings version and services with their consent history. |
| ucData | Usercentrics Consent Management Platform | 1 year | This holds information about the Google Consent Mode. |
| __cf_bm | Cloudflare | 30 minutes | This is used for the bot protection solution provided by Cloudflare. |
| cf_clearance | Cloudflare | 30 minutes | This cookie is used to store the proof of challenge passed. It is used to no longer issue a challenge if present. It is required to reach an origin server. |
| _cfuvid | Cloudflare | 1 week | This cookie is used for rate limiting rules. |
| cf_chl_cc_XXX, cf_chl_rc_i, cf_chl_rc_ni | Cloudflare | 0 seconds | The cookie is used by Cloudflare for the execution of challenges. It is not used for tracking or beyond the scope of the challenge. |
| __cflb | Cloudflare | 1 day | This is used to return an end user to the same customer origin for a specific period of time configured by the customer. |
| Analytics cookies | |||
| _ga | Google Analytics | 2 years | When this cookie is enabled, these cookies are used to collect information about how visitors use our site. We use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
| __gid | Google Analytics | 1 day | Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. |
| _gat | Google Analytics | 2 years | Used by Google Analytics to throttle request rate. |
| _clck | Microsoft Clarity | 0 seconds | This persists the Clarity User ID and preferences, is unique to that site and it is attributed to the same user ID. |
| _clsk | Microsoft Clarity | 0 seconds | Connects multiple page views by a user into a single Clarity session recording. |
| CLID | Microsoft Clarity | 0 seconds | Identifies the first-time Clarity saw this user on any site using Clarity. |
| ANONCHK | Microsoft Clarity | 0 seconds | Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0. |
| MR | Microsoft Clarity | 0 seconds | Indicates whether to refresh MUID. |
| MUID | Microsoft Clarity | 0 seconds | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. |
| SM | Microsoft Clarity | 0 seconds | Used in synchronizing the MUID across Microsoft domains. |
The cookies used in our websites:
When you enter our website for the first time, we provide you with an opportunity to accept or decline the usage of cookies. You can also delete and block cookies at any time from this site through your browser, but some features on this site will not function without cookies.
You can change the preferences or settings in your web browser to control cookies. In some cases, you can choose to accept cookies from the primary site but block them from third parties. In others, you can block cookies from specific advertisers or clear out all cookies.
PRIVACY POLICIES OF OTHER WEBSITES
CS Healthcare Systems, LLC website contains links to other websites. Our privacy policy applies only to our website and application, so if you click on a link to another website, you should read their privacy policy.
AUTOMATED DECISION MAKING (Use of AI)
We use automated decision making (i.e., artificial intelligence software which helps us to generate output based on your answers to the test questions); however, this automated decision making does not cause any negative or legal consequences towards you. Besides, as mentioned in this privacy policy above, the output is deleted once the relevant travel destination is deleted.
CHILDREN DATA
We do not knowingly collect personal identifiable information from or about children under 18 years of age. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.
CHANGES TO OUR PRIVACY POLICY
CS Healthcare Systems, LLC keeps its privacy policy under regular review and places any updates at www.eirid.com/privacy. This privacy policy was last updated on 27 August 2024.
HOW TO CONTACT US
If you have any questions about CS Healthcare Systems, LLC‘s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: privacy@eirid.com
HOW TO CONTACT THE APPROPRIATE AUTHORITIES
Lithuanian State Data Protection Authority (ada@ada.lt, L. Sapiegos str. g. 17, LT-10312 Vilnius) is the supervisory body of the Company.
NOTE: Pursuant to Lithuanian legislation, before you are contacting the data protection authority you must first try to resolve the issue with us.