Data controller
CS Healthcare Systems, LLC (legal entity code 307015260, registered at Lvivo str. 25-104, LT-09320 Vilnius, Lithuania) develops and publishes the eirid app and the website at www.eirid.com.
For privacy enquiries, contact our Data Protection Officer at privacy@eirid.com. The company operates under the EU General Data Protection Regulation.
Purpose of the app
eirid helps you manage your health information for travel and emergencies. You can store allergies, vaccinations, medications and conditions in one place you can actually reach.
Data we collect
- Email address
- Name
- Age
- Gender
- Health information — blood type, disease codes, allergies, vaccinations, symptoms
- Travel destinations
- Family information — children, partner status
- Website and app usage patterns
- AI-generated translations
How we collect it
You provide most of the data directly, when you:
- Create an account or sign in
- Enter health data, travel destinations, symptoms or vaccinations
- Interact with the app or website
- Use website features via browser cookies
- Contact customer service
Why we use it
Each purpose has a clear lawful basis and a defined retention period under GDPR.
Account creation and management
- Legal basis
- GDPR Article 6(1b) — contract performance
- Retention
- 30 days after account closure. Inactive accounts deleted after 5+ years, with reminders sent before.
Health data storage
- Legal basis
- GDPR Article 6(1a) — explicit consent
- Retention
- Until you delete the data or the account becomes inactive.
- Note
- You can withdraw consent any time by emailing privacy@eirid.com. Withdrawing limits app functionality.
Automatic translations
- Legal basis
- GDPR Article 6(1b) — contract performance
- Retention
- Until deleted by you, or automatically when the relevant travel destination is removed.
Marketing communications
- Legal basis
- GDPR Article 6(1a) — consent
- Retention
- Until you revoke consent.
- Note
- Unsubscribe at any time via hello@eirid.com or the link in each email.
Analytics and statistics
- Legal basis
- GDPR Article 6(1f) — legitimate interest
- Retention
- Indefinitely, in anonymised form, for product development.
Real-time ads
- Legal basis
- GDPR Article 6(1a) — consent (non-essential cookies)
- Retention
- Until consent is withdrawn or browser settings change.
Server log files
- Legal basis
- GDPR Article 6(1f) — legitimate interest in website stability
- Retention
- Up to one year.
- Note
- Browser type and version, operating system, referring URL, IP address, query timestamps.
Customer service
- Legal basis
- GDPR Article 6(1f) — legitimate interest in service quality
- Retention
- Up to three years after the request is closed.
Where data is stored
Production data (your health information and demographic data) is securely stored within Amazon Web Services in EU territory. Analytical data is pseudonymised. Website usage data is stored in Google Analytics.
Your data protection rights
Under GDPR, you have the right to:
- Access — request copies of your personal data
- Rectification — request corrections or completion of inaccurate information
- Erasure — request deletion under certain conditions
- Restrict processing — limit how your data is processed under certain conditions
- Object — oppose data processing under certain conditions
- Data portability — request a transfer of your data to another organisation or person under certain conditions
We respond within one month of receiving a request. Contact privacy@eirid.com.
Third-party websites
This privacy policy applies only to eirid's website and app. Please review the privacy policies of any external websites linked from ours.
Automated decisions (AI use)
The application uses AI software to generate output based on your responses. This automated decision-making does not produce negative legal consequences. Generated output is deleted when the relevant travel destination is removed.
Children's data
eirid does not knowingly collect personal information from anyone under 18. If we discover a child's information, we delete it immediately. Parents or guardians who become aware of such submissions should contact us so we can act appropriately.
Policy updates
We review this policy regularly and publish updates at www.eirid.com/privacy.
Contact
For privacy questions or to exercise your data protection rights, email privacy@eirid.com.
Questions about your data?
Email privacy@eirid.com — our Data Protection Officer will reply.